Refund policy
Because our products are custom made per order, we do not accept returns and all sales are final. However, if you receive an item with a defect, you may return it for a full refund or replacement (if one is available) as long as you contact us within 7 days of delivery and as long as the item is received back to us within 14 days of delivery.
Flawed items must be returned unused and in the same condition they were received with original tags/packaging. If your item has a flaw or you received the incorrect item, please email shopbecausekids@gmail.com Please include your order number and pictures of the issue. A team member will respond within 24-48 hours and provide a shipping label for the return. Flawed items must be shipped within 2-3 business days of receiving the label. If an item is returned beyond that period, we reserve the right to deduct return shipping costs or send the package back. If, upon inspection, no flaw is found, shipping costs will be deducted from the amount of the refund. Once we receive the flawed item, we will send a replacement if one is available or issue a refund if a replacement is unavailable.
Please note that because our items are crafted by hand, embroidery and placement will vary from piece to piece and these variations are not considered flaws.